Cookie Policy

The website charliesgems.com uses cookies to enhance and personalize your online experience. This Cookie Policy explains the types of cookies we use, their purposes, and how you can manage them, in compliance with data protection regulations (GDPR). By continuing to browse our website, you agree to the use of cookies as described in this policy.

What is a cookie?

A cookie is a small text file used to store information on users’ web browsers, whether on phones, computers, or other devices connected to the internet. Cookies serve various purposes on websites, including:

• Ensuring the proper functioning of the online store, such as tracking shopping cart activity.
• Optimizing site performance to provide a fast and smooth browsing experience.
• Remembering user settings and preferences such as language, currency, and display options.
• Analyzing statistical data to understand user behavior and improve content.
• Enabling social media features, such as content sharing.

Types of cookies we use

The charliesgems.com website uses several types of cookies:

Functional Cookies

Functional cookies are strictly necessary for the proper operation of the store and cannot be disabled. They enable basic functions such as navigation and access to secure areas of the website.

1. Cookie name: PHP_SESSID
Purpose: native to PHP, this cookie is used to establish a user session and pass data through temporary cookies. It is deleted when the browser is closed.
Duration: session

2. Cookie name: PrestaShop-#
Purpose: used by PrestaShop to store information and maintain the user’s session. It saves data such as currency, language, and customer ID, all required for the store to function properly.
Duration: 480 hours

Advertising Cookies

Advertising cookies collect information about the ads shown to users on the website. They can be anonymous if they only gather data about the displayed ad spaces without identifying the user, or personalized if a third party collects personal information about the store user to customize these ad spaces.

Analytics Cookies

Analytics cookies collect data about how users navigate the site, usually anonymously. In some cases, they may identify users uniquely to help generate insights about interest in specific products or services.

Performance Cookies

Performance cookies help improve browsing experience and optimize the performance of the online store.

Cookie Lifespan

Cookies can be either temporary or permanent. Temporary cookies are deleted when you close your browser, while permanent cookies remain on your device until they expire or are manually deleted.

• Temporary cookies (or session cookies) are temporarily stored on your device and are automatically deleted once you close your browser. These cookies are typically used to remember user actions during a single browsing session, such as the contents of a shopping cart.
• Permanent cookies (or persistent cookies) remain on your device even after the browser is closed and have a predefined lifespan, up to a maximum of 13 months. These cookies are used to store information such as your website preferences or to enable continuous features like automatic login during future visits.

Consent and Cookie Management

In accordance with the General Data Protection Regulation (GDPR), we request your consent for the use of cookies via a dedicated banner at the bottom of the site. You can choose to accept, refuse, or customize cookies based on your preferences. Please note that blocking cookies may affect your browsing experience on this site.

You can revoke your cookie consent at any time from your customer account or by clicking on this link. All cookies will be deleted, except for Prestashop session cookies, which are essential for the proper functioning of the online store.

You can also configure your browser settings to refuse the installation of cookies or to receive a notification when a cookie is being sent. Please note that refusing cookies may prevent access to certain services.

Here is how to block cookies in major browsers:

• In Chrome: click on the Chrome menu, then select "Settings". Click on "Advanced" and go to the "Privacy and Security" section, then click on "Site Settings" to manage cookies.
• In Internet Explorer: click on the "Tools" tab, then select "Internet Options". Click on the "Privacy" tab and choose "Block all cookies".
• In Firefox: click on the Firefox menu, then select "Options". In the "Privacy & Security" tab, set the history settings to "Use custom settings for history" and uncheck "Accept cookies".
• In Safari: click on the Safari menu, then select "Preferences." Click on the "Privacy" tab and configure cookie settings in the "Cookies and website data" section.

Data Protection (GDPR)

In accordance with the French Data Protection Act of January 6, 1978, and the GDPR, you have the right to access, modify, rectify, oppose, or delete your personal data. For more details, please refer to our Legal Information and Terms and Conditions of Sale.

Contact

If you have any questions or concerns about our cookie policy, feel free to contact us via this form or email us at contact@charliesgems.fr.